https://raelin.me/personal-work daily 0.75 2019-12-23 https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj-chyze-2ffs8-5d2dw-xtmfh-m7aky-hj5hj monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111951885-25K10UT0IZTQK34ZYBL2/1.png Personal Work - Uncovering Deep Customer Insights for Digital Ecommerce https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111851309-KTIMJZP2U7691HK1ROM1/2.png Personal Work - Uncovering Deep Customer Insights for Digital Ecommerce https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj-chyze-2ffs8-5d2dw-xtmfh-m7aky monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111683149-V7FM1BGIV386060UQEUV/1+copy.png Personal Work - Informing & Prioritizing the Omni-Channel Technology Roadmap https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj-chyze-2ffs8-5d2dw-xtmfh monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111469398-82Y4OSU02ECU695C9HYW/1+copy.png Personal Work - Identifying Holistic Improvements Across the Global Enterprise https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111515624-XP0YIXWDIE1TIYVM6RH6/image-asset.png Personal Work - Identifying Holistic Improvements Across the Global Enterprise https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj-chyze-2ffs8-5d2dw monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111169929-4TFSG6WCFFE0CU5FCB2S/1+copy.png Personal Work - Empowering Former Foster Youths to Live Independently https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj-chyze-2ffs8 monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577111038378-SUI5M6UE4S6CHVL7EJ5T/2.png Personal Work - Refining Online Jeans Shopping to Drive Conversion https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj-chyze monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577110725704-0M9JSJL37L3OBSPBCDX1/1.png Personal Work - Defining Store Technology Strategy https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla-4glyj monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577110196935-ZK10JC0HOLGC16M227HX/1.png Personal Work - Creating Process Out of Emotional Chaos https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer-7fzla monthly 0.5 2020-04-21 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577109998957-WARA7MIBAVQ7RF6QMCDW/1.png Personal Work - Formalizing a Process for Continual Improvement https://raelin.me/personal-work/2019/12/23/driving-operational-change-through-voice-of-the-customer monthly 0.5 2020-01-28 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1577109610156-JO482ITFDGWYV06OFUT3/image-asset.png Personal Work - Driving Operational Change Through Voice of the Customer https://raelin.me/intro daily 0.75 2019-02-15 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1550261327844-EO2VJSTCVDQH1T4R1BP5/RaelinMusuraca.jpg Intro https://raelin.me/home daily 1.0 2026-02-09 https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/7296ff42-3a14-49c4-b91a-ed2a094a309e/Raelin_Musuraca_028_Small.jpg Home - HCI Educator Raelin blends decades of industry and academic experience to lead, teach, and inspire the next generation of human-computer interaction innovators. https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/75995acc-9cd1-46b5-af82-8e617dcd1451/Screenshot+2025-09-21+at+1.11.33%E2%80%AFPM.png Home - Make it stand out As faculty advisor for CMU’s User Experience Association, I work closely with student leaders to grow a vibrant, cross-disciplinary community. The UXA connects students from across the university with mentorship, resources, and opportunities to pursue careers in human–computer interaction. https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/2eb74efc-06bd-4677-8ed6-fcf17dc751ab/Screenshot+2025-12-13+at+6.08.56%E2%80%AFPM.png Home - Rapid Research: Assumption Artifacts Guest speaker on Product Coffee | Video | Slides https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/4b19dcda-3b60-42c3-9631-c556d68e8512/Screenshot+2024-01-23+at+8.39.22%E2%80%AFPM.png Home - Encouraging Novel Student Work Video https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/2cca6c4b-b4a2-498e-9720-711195c4716c/Screen+Shot+2021-12-01+at+8.26.51+PM.png Home - Teaching Teamwork Review the presentation slides | Download example lesson plans and templates https://images.squarespace-cdn.com/content/v1/5b11a9a4c3c16ac818deec44/1fc9e7a6-6a2f-4be6-90b4-a752ae5257c3/Screen+Shot+2021-12-01+at+8.21.56+PM.png Home - Our Social Responsibility in a Future Without Interfaces World IA Day Pittsburgh | Video